1. Agreement to Terms
By accessing and using the Aquilonarcnode website, mobile application, and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to abide by any of these terms, you are not authorized to use or access our services. We reserve the right to modify these terms at any time, and any changes will be effective immediately upon posting. Your continued use of our services following the posting of revised terms means you accept and agree to the changes.
2. Use License
We grant you a limited, non-exclusive, non-transferable license to use our website and services for lawful purposes only. You agree not to: (a) reproduce, duplicate, copy, or sell any portion of our website or services; (b) attempt to gain unauthorized access to our systems or networks; (c) use our services to transmit viruses, malware, or harmful code; (d) harass, threaten, or defame other users; (e) infringe upon any intellectual property rights; (f) violate any applicable laws or regulations; (g) engage in any form of spam or commercial solicitation.
3. Product Warranties & Disclaimers
All Aquilonarcnode products come with a manufacturer's warranty of one (1) year from the date of purchase, covering manufacturing defects and premature component failure. This warranty does not cover: normal wear and tear, damage from misuse or accidents, unauthorized modifications, failure to follow instructions, or damage from environmental factors. We provide products "as is" and disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose. Some jurisdictions do not allow warranty disclaimers, so certain limitations may not apply to you.
4. Limitation of Liability
To the maximum extent permitted by law, Aquilonarcnode shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or products, even if advised of the possibility of such damages. Our total liability to you for all claims arising from your use of our services shall not exceed the amount you paid for the product or service in question. Some jurisdictions do not allow limitations of liability, so these limitations may not apply to all users.
5. Intellectual Property Rights
All content on our website, including text, graphics, logos, images, audio, video, and software, is the property of Aquilonarcnode or our content suppliers and is protected by international copyright and trademark laws. You may not reproduce, modify, distribute, or display any content without our prior written permission. User-generated content submitted to our site may be used by us without restriction. By submitting content, you grant us a perpetual, worldwide, royalty-free license to use, modify, and distribute your content.
6. Account Registration & Security
To use certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these terms or engage in unauthorized or fraudulent activity. You agree to provide accurate, current, and complete information during registration.
7. Payment & Billing
All prices are subject to change without notice. We accept payment through major credit cards, debit cards, bank transfers, and installment plans as displayed at checkout. Prices shown do not include applicable taxes, which will be calculated and added at checkout based on your billing address. By placing an order, you authorize us to charge your payment method for the full amount due. If payment cannot be processed, we reserve the right to cancel your order. We will never retry payment without your explicit authorization.
8. Shipping & Delivery
Orders are typically processed within 1-2 business days. Shipping timelines are estimates and are not guaranteed. We use reputable shipping carriers, but are not responsible for delays or loss during transit. Upon delivery, you are responsible for inspecting products for damage. Report any damage or missing items within 14 days of delivery to qualify for replacement or refund. Shipping costs are non-refundable once an order has been dispatched. International orders may be subject to customs duties and taxes.
9. Returns & Refunds
We offer a 30-day return policy for most items purchased from our website. To qualify, items must be unused, in original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer unless the item arrived defective. Refunds will be processed within 10-14 business days after we receive and inspect returned items. Products purchased at a discount or during a sale may have modified return policies. Custom or clearance items are final sale and cannot be returned.
10. Product Safety & Recall
All Aquilonarcnode products comply with relevant safety standards and regulations. We continuously monitor product safety and may issue recalls if safety issues are identified. Customers will be notified via email of any recalls. We may issue firmware updates or modifications to address safety or performance concerns. Use of our products constitutes acceptance of our safety guidelines and operating instructions. Misuse of products outside their intended purpose voids all warranties and may result in injury or property damage.
11. Dispute Resolution & Arbitration
Any disputes arising from these terms or your use of our services will first be addressed through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association. Arbitration will take place in Tokyo, Japan, in the English language. Each party will bear its own attorney's fees and costs, unless the arbitrator determines otherwise. Class actions and jury trials are waived; disputes must be brought individually.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Tokyo, Japan for resolution of any disputes. If any provision of these terms is found to be invalid or unenforceable, that provision will be severed and the remaining terms will continue in full force and effect.
13. Third-Party Links & Content
Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the content, accuracy, or practices of third-party websites. Your use of third-party websites is governed by their own terms and policies. We do not endorse or assume responsibility for any third-party products or services. Access to third-party websites is at your own risk and discretion.
14. Termination of Service
We reserve the right to suspend or terminate your access to our website or services at any time for any reason, with or without notice. Reasons may include violation of these terms, engaging in illegal activity, or conduct that we determine to be harmful to our business or other users. Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination will continue in effect.
15. Contact Information
If you have questions about these Terms of Service, please contact us at: Aquilonarcnode Legal Department, Ginza, Chuo Ward, Tokyo 104-0061, Japan. Email: legal@aquilonarcnode.com. Phone: +81-3-6263-8400. We will respond to your inquiry within 30 days. Please keep copies of all correspondence for your records.